Help & Support

Stuck on something? Most answers are below. For anything else, email hello@blyngo.org and we'll get back to you within 1–2 working days.

Signing in

I'm not receiving the OTP SMS
  • Check that you entered your phone number correctly, including the country code.
  • Wait up to 60 seconds — SMS delivery can be slow during network congestion — then tap "Resend OTP".
  • Make sure your phone has signal and SMS is not blocked by a spam filter or DND setting.
  • Still nothing after a few tries? Email us with your phone number and we'll investigate delivery.
My OTP says invalid or expired

Each OTP is valid for a short time and a single attempt. Request a fresh code and enter it promptly. Repeated failed attempts are rate-limited for security — if you're locked out, wait a few minutes and try again.

Your account

How do I delete my account?

In the app, go to Profile → Settings → Delete Account. This permanently removes your profile and personal data as described in our Privacy Policy. If you can't access the app, email hello@blyngo.org and we'll delete it for you after verifying it's your account.

How do I change my profile or notification settings?

Everything lives under Profile → Settings — edit your profile, manage privacy options, and control push notifications. You can also disable notifications from your phone's system settings.

Safety

How do I report a user or an activity?

Open the user's profile or the activity page and use the Report option. You can also block a user from their profile — they won't be able to contact you or see your activities. Reports are reviewed by our team; for urgent safety issues, contact local authorities first, then let us know at hello@blyngo.org.

How do I pay for an activity?

Directly to the host, in person — cash or UPI. Some activities show a price because the host has a real cost to cover, like materials for a pottery workshop. Blyngo does not process these payments or take a cut; the only thing Blyngo itself sells is the optional Blyngo Pass subscription, through the App Store (free for everyone during our founding period). Activity costs paid to hosts are between you and the host; Blyngo never handles that money.

Does Blyngo run background checks on hosts?

No. A verified badge means the person completed a live selfie check confirming a real, clear human face — nothing more. It is not an identity check, a background check, or a match against any government record. Treat activities like meeting anyone new: pick public places, share your plans with someone you trust, and trust your instincts.

Still need help?

Email hello@blyngo.org from the phone number or email linked to your account so we can verify you faster.